Can I try Apex ski boots before buying?
Yes. We offer Apex ski boot demos so you can ski the boots before committing. Demo fees can be applied toward your final purchase. This is the best way to confirm sizing, flex, and overall feel.

How does the Apex boot demo work?
You schedule a demo, we bring the boots to you (resort, home, or lodge depending on location), help you select the correct size and setup, and you ski them. If you decide to purchase, your demo fee goes toward the boots.

Where do you offer Apex ski boot demos?
Demo availability depends on location and schedule. We primarily serve mountain regions and select travel areas. If you’re unsure whether we demo in your area, contact us and we’ll confirm availability.

How do I choose the correct Apex ski boot size?
Apex boots are sized based on your longest foot measurement. We recommend measuring both feet and using our sizing guide. If you are between sizes or unsure, a demo or consultation is the best way to confirm fit.

Do Apex ski boots fit wide or narrow feet?
Apex boots accommodate a wide range of foot shapes thanks to adjustable volume, heat-moldable liners, and multiple fit adjustments. Many skiers who struggle with traditional ski boots find Apex significantly more comfortable.

What if I’m between sizes?
If you’re between sizes, we recommend a demo or contacting us before ordering. Small fit adjustments, liner molding, and boot setup often determine the correct size.

Can I return Apex ski boots if they don’t fit?
Return eligibility depends on condition and use. Demoing before purchase is the best way to avoid sizing issues. Contact us before ordering if you have fit concerns.

Do demo or lightly used boots come with a warranty?
Demo and lightly used boots are inspected before sale. Manufacturer warranty coverage may vary. Reach out if you have questions about a specific pair.

Are Apex ski boots good for advanced or aggressive skiers?
Yes. Apex boots are designed for performance skiing, with adjustable flex, forward lean, and strong heel retention. Many advanced skiers choose Apex for long days, variable terrain, and reduced foot fatigue.

How do Apex ski boots compare to traditional ski boots?
Apex boots separate walking comfort from skiing performance. You get a walkable inner boot combined with a rigid ski chassis, offering better comfort off the slopes without sacrificing downhill performance.

Why buy Apex ski boots from Apex Boot Experts instead of online marketplaces?
We specialize in Apex ski boots. We help with sizing, setup, demos, and real-world experience. Buying through us means support before and after the sale—not just a box on your doorstep.

What’s in the small bag?

The inner-liner can lace up just like any boot and will add extra support to the boot liner. The laces are provided with each pair to lace up the inner-liner for a more secure and snug fit.

How does the Apex patent-pending Serpentine lacing system work on the walking boot?

The XP and XP-L models have a patent-pending Serpentine lacing system which provides for a more secure and comfortable closure over your instep (upper foot). The Serpentine lacing acts as a pully system, drawing the tongue down over your instep instead of pushing down like a traditional cross lacing. The pully-like action and the subsequent very secure fit over the instep allows for much improved heel retention. Maximum heel retention is the primary goal of a great ski boot fit.

How does the cuff alignment setting work?

The cuff alignment setting adjusts the upper cuff of the Apex ski boot, aligning the upper cuff with your leg’s angle of entry into the chassis. If you have a slight bowleg or knock-knee you will want to adjust the cuff to align with your lower leg shape. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment.

How does the Tunable A-Flex Suspension system work for adjusting the flex of the boot?

The Tunable A-Flex Suspension system allows for three different boot flex settings. You can adjust the flex to your liking by installing one of three different flex elastomers provided with each pair of boots. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. The flex elastomers are color coded for ease: green is softest, blue is medium, and black is stiffest. The blue or medium flex elastomer is installed as the default. But, you can easily adjust 10 points stiffer or 10 points softer by inserted a different flex elastomer.

How does the Adjustable Flex-Arm work for setting the forward lean angle?

The Adjustable Flex-Arm allows you to adjust the forward lean of your Apex Ski Boot into 4 different forward lean positions: 10°, 12°, 14°, or 16°. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment.

Can the Apex Boot liners be heat molded?

Yes, the inner liner of the Apex ski boots can be heat molded to fit your unique foot shape. Many foot types—especially those with boney prominences—can be accommodated by heat molding. Heat molding can solve many issues resulting from boney prominences. Heat molding can also open up volume in the boot to allow for some extra length or width if needed.

Can I use the Apex walkable boot as a snowboard boot?

Yes, you can certainly use the Apex inner-walking boot as a snowboard boot. They will be on the stiffer end of the snowboard boot spectrum, which makes them very high-performing and are enjoyed by many skiers who snowboard as well.